Foreign travel advice
Essential travel information
Here at Neilson, we aim to make sure that we give you the very best activity holiday we can. At the same time, we take the safety and security of our guests and staff very seriously.
We are proud of our safety record, which is, in no small part, due to the practices and processes that we and our independent auditors use to evaluate and monitor the various elements of your holiday, that are directly under our control.
The assessment of external risks, including the threat of terrorism, is more difficult and more subjective and in these areas, we rely on the UK government's Foreign and Commonwealth Office (FCO) for their official ‘Travel Advice’ to the areas in which we operate.
We recommend that you check this advice before you book and monitor it before you travel, to ensure you are fully aware of the advice being offered to travellers.
For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, go to the FCO website.
We regularly monitor the FCO website and if at any point they were to advise against travel to a particular country or area within a country where we operate, you would, of course, be able to cancel your holiday. We will always do our best to find you a suitable alternative but if we can’t do so, we will refund your monies in full.
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Holiday Opening Times
December
Tuesday 24th: 9:00 –13:00
Wednesday 25th: Closed
Thursday 26th: Closed
Friday 27th: 9:00 – 17:30
Saturday 28th: 9:00 – 17:00
Sunday 29th: Closed
Monday 30th: 9:00 – 17:30
Tuesday 31st: 9:00 – 13:00
January
Wednesday 1st: Closed
Thursday 2nd: 09:00 - 19:00
Standard Opening Times
Sales enquiries
Monday to Friday: 9am - 5:30pm
Saturday: 9am – 5pm
Sunday & bank holidays: Closed
Existing bookings
Monday to Friday: 9am – 5.30pm
Saturday: 9am - 5pm Live chat & WhatsApp
Sunday & bank holidays: Closed
Guest services
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0333 014 3351
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Neilson Active Holidays
2nd floor, Locksview
Brighton Marina Brighton
BN2 5HA