Help & contact
Here's a list of the most common questions (and the answers) we get asked. If we haven't answered your question below, you can get in touch with us by phone, live chat or even contact us by email, just click here.
Search FAQs
Use the search bar below to find answers to common questions.
Beachclub holidays
Beachclub activities
Contact us Contact us
We are currently closed for staff training and will reopen on Friday, April 4th, from 9:00 AM.
For anything urgent that cannot wait until then, please email info@neilson.com and one of the team will respond.
Apologies for any inconvenience caused and thank you for your understanding.
Sales enquiries
Monday to Friday: 09:00-17:30
Saturday : 09:00 - 17:00
Sunday & Bank holidays : Closed
Existing bookings
Monday to Friday: 09:00-17:30
Saturday : 09:00 - 17:00
Kindly contact our team by WhatsApp or Email on a Saturday
Sunday & Bank holidays : Closed
Guest services
Monday to Friday: 9:00 - 17:30
Weekend & Bank holidays : Closed
0333 014 3351
My Neilson My Neilson
Manage your booking on My Neilson
Marketing Marketing
For marketing and PR enquiries, send us an email.
Recruitment Recruitment
Find us at Find us at
Neilson Active Holidays
2nd floor, Locksview
Brighton Marina Brighton
BN2 5HA